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Organizational Communication is a compilation of open educational resources addressing the premise of an organization as a culture. Communication basics (verbal, nonverbal, listening) are described and detailed in terms of organizational behavior. Using these constructs, the process of storytelling throughout the organization is discussed, specifically the use of symbolic elements to develop a system of communication that creates, reinforces, and perpetuates the culture. Primary influences of networks, leadership, and diversity are integrated. These processes are illustrated and analyzed through real-world examples. COM 330
Lynn University Digital Press
Boca Raton, FL
College of Communication and Design
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APA 7 Citation
Jackson, S. A. (2020, October). Organizational communication. Lynn University Digital Press.
This is the OER version of the textbook, which does not contain any library-licensed material.