Document Type
Conference Session
Publication Date
12-2-2022
Abstract
Presentation conducted for New York Long-Term Care leaders to show them how the Disney management principles can be used to inform healthcare leaders to make better managerial decisions that will affect their culture and customer service.
Host
Parker Jewish Institute
Conference/Symposium
American College of Health Care Administrators (ACHCA) Convention - New York Chapter
City/State
New Hyde Park, NY
Department
College of Business and Management
Recommended Citation
Wolf, D. G. (2022, December 2). The keys to the kingdom: Driving culture & customer service using the Disney hospitality model [Conference session]. Parker Jewish Institute, New Hyde Park, NY, United States.
