Ethnicity and the Balanced Scorecard's Customer Perspective: The Case of Higher Education
The Journal of Applied Business Economics
North American Business Press
College of Business and Management
Lopez, J., Rampersad, A., Petroski, M., & Kozloski-Hart, L. (2009). Ethnicity and the balanced scorecard's customer perspective: The cause of higher education. The Journal of Applied Business Economics, 9(3), 1-18.