Webinar 5: Future of Hospitality and Tourism Industry


Lynn University



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Webinar 5 - Future of Hospitality and Tourism Industry: How will the hospitality and tourism industries look, post-COVID 19?

Moderator: Bruce Himmelstein, CMO, Ritz-Carlton, CMO, Loews Hotels, American Marketing Association. “Hall of Fame” inductee.


  • David Berger, ’98 - Chief Operating Officer, Hospitality America
  • Howard Copen, ’10 - Executive Director of Revenue Management, Encore Boston Harbor
  • Darin Riggio,’08,’10 - Resort Sales Director, Disney Meetings & Events


David Berger – Graduated from Lynn University in 1998. Worked in South Florida for many years for the Marriott, Hilton & Turnberry. Moved in 2013 to South Carolina to take the position as Chief Operating Officer for Hospitality America. They’ve got 16 assets across the South East, from Roanoke in the north to Miami in the south to Baton Rouge in the west with 800 employees and ½ billion in assets.

Howard Copen– Graduated from Lynn University in 2010 with an MBA in Hospitality/Marketing. Worked in gaming and casinos for 12 years all over the country. Worked at Pinnacle Entertainment & also a tech research company before joining Encore Boston Harbor.

Darin Riggio– Graduated from Lynn University in 2008 & 2010. Has been in hospitality since he was 13 working in restaurants and the last 15 years in upscale resorts in Florida. Been at Disney the past 18 months as Resort Director of Meetings & Events at Walt Disney World. 2 parks open July 11 and another 2 parks open July 15.

Publication Date



Lynn University


Boca Raton, FL

Webinar 5: Future of Hospitality and Tourism Industry